MyStake Casino Cookies Policy

At MyStake, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at MyStake Casino, and what choices you have regarding their use. By continuing to browse and use our platform at mystake.com, you acknowledge and consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at MyStake, we use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies allow us to recognise your browser and gather certain information about your visits to our site.

Cookies are not harmful and do not contain any personal or sensitive information on their own. They are widely used by online platforms, including casino and sports betting services, to make websites work more efficiently and to provide valuable insights to site operators.

Types of Cookies We Use

Our MyStake Casino platform makes use of several categories of cookies, each serving a specific purpose. Below, we outline the main types of cookies we deploy:

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, services such as account login — including the MyStake login process — secure session management, and basic navigation would not be possible. We do not require your consent for these cookies, as they are technically necessary for the operation of our platform.

  • Session authentication and MyStake casino login functionality
  • Security and fraud prevention mechanisms
  • Shopping cart and payment session management
  • Load balancing across our servers

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors interact with MyStake. This includes which pages are visited most frequently, how long users stay on certain sections, and whether any error messages are displayed. This data helps us continuously improve our platform — from our slots and live casino experience to our sports betting sections.

  • Page visit frequency and user flow tracking
  • Error reporting and performance monitoring
  • A/B testing for interface improvements
  • Understanding user engagement with game categories

Functional Cookies

At MyStake Casino, we use functional cookies to remember choices you make and provide enhanced, personalised features. These include language preferences, your preferred currency (from our available options such as EUR, USD, GBP, AUD, BTC, ETH, and others), and display settings. These cookies may be set by us or by third-party providers whose services we use on our platform.

  • Language and localisation settings (EN, RU, ES, DE, FR, and more)
  • Currency preferences and deposit method defaults
  • Remembering your preferred game categories
  • Personalisation of the My Stake casino experience

Targeting and Marketing Cookies

We and our trusted advertising partners may set targeting cookies to deliver promotional content that is relevant to you. These cookies track your browsing activity across websites to build a profile of your interests and display relevant advertising — for example, information about our welcome bonus, promo codes, free spins offers, or the MyStake no deposit bonus promotions we may run. You can opt out of these cookies at any time using our cookie management tool.

  • Displaying relevant bonus offers and promotions
  • Limiting the number of times you see a particular advertisement
  • Measuring the effectiveness of our marketing campaigns
  • Retargeting visitors who have previously interacted with our platform

Third-Party Cookies

Our MyStake platform integrates services from third-party providers, including game studios such as Pragmatic Play, NetEnt, Play'n GO, Evolution, and others. These providers may set their own cookies when you access their content through our website. We do not control these third-party cookies and recommend you review the relevant privacy and cookie policies of those providers directly.

We also work with analytics providers and advertising networks that may place cookies on your device. All third-party partners we work with are required to comply with applicable data protection laws and to handle your information responsibly.

Cookies and Mobile Access

If you access the My Stake casino online through a mobile browser, cookies function in the same way as on desktop. Please note that we do not currently offer a dedicated MyStake app or MyStake app download through official app stores — our mobile experience is delivered through a fully optimised mobile browser version. Cookies set during your mobile session follow the same rules and controls described in this policy.

How Long Do Cookies Last?

Cookies can be classified by how long they remain on your device:

  • Session cookies — These are temporary and expire when you close your browser. We use them primarily for login and security purposes at MyStake Casino.
  • Persistent cookies — These remain on your device for a set period (e.g., 30 days, 12 months) or until you manually delete them. We use them for preference saving and analytics purposes.

Managing and Controlling Cookies

At MyStake, we respect your right to control how cookies are used on your device. You can manage your cookie preferences in the following ways:

  • Cookie consent tool — When you first visit our site, we present a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences at any time.
  • Browser settings — Most browsers allow you to block or delete cookies through their settings menu. Please consult your browser's help documentation for guidance.
  • Third-party opt-out tools — You may use tools such as the IAB's opt-out page or Your Online Choices to manage targeting cookies from advertising networks we work with.

Please be aware that disabling certain cookies may affect your ability to use some features of our website — for example, the My Stake casino login process or saving your game preferences may not function correctly if strictly necessary cookies are blocked.

Legal Basis for Cookie Use

Our MyStake Casino platform is operated by GTW B.V., a company incorporated under the laws of Curaçao (Company Number 165433), and licensed by the Curaçao Gaming Authority (CGA) under licence number OGL/2024/250/0115. Payment services are provided by CYGTW LTD (company number HE 462903), registered in Limassol, Cyprus.

We process data collected through cookies on the following legal bases: your consent (for non-essential cookies), our legitimate interests in maintaining and improving our services, and compliance with applicable legal obligations. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or applicable regulations. We will notify you of any significant changes by updating the notice on our website. We encourage you to review this page periodically to stay informed about how we use cookies at MyStake.

Contact Us

If you have any questions about our use of cookies or this policy, we are happy to help. You can reach our team through the following channels:

  • Live Chat: Available 24/7 directly on our website
  • Email (Support): support@mystake.email
  • Email (Compliance): compliance@mystake.email
  • On-site contact form: Available at mystake.com

We are here to ensure your experience at MyStake Casino is transparent, safe, and enjoyable. Your trust matters to us, and we are committed to protecting your privacy at every step.